Northstar Technical Inc. (NTI) is committed to meeting or exceeding our customer's specified requirements in all transactions.
It is our goal to provide our customers with the best workmanship possible while striving to reduce costs and improve productivity. All the employees of NTI recognize that they are an integral part of the supply chain linking our suppliers through our production process to our customers. As an integral part of that chain, every employee takes responsibility for the quality of the work that they do themselves, receive from other employees or suppliers and/or pass on to others in the organization or customers.
We will work to achieve this goal by developing and maintaining the necessary corporate knowledge base upon which our production staff can draw. We will provide the means and support to ensure that all of our personnel develop the necessary skill sets required to complete their tasks with efficiency. We will work to improve reliability and reduce variation.
We will measure our performance, by thoroughly evaluating what we do and how we do it. We will use those measures to drive our continuous improvement efforts.
Don Vokey,
President
Created on 12/10/2003 10:15 AM by admin
Updated on 08/23/2006 08:54 AM by admin